FAQ

Postage

Visit our postage page for more details.

Pre-Order Items

Visit our pre-order page for more details.

Loyalty Points

How do I earn points? You earn points every time you shop at Maconii online! For every $1 spent you will get 1 point to use towards your next purchase.

How do I apply the points? Log into your account, when checking out you will find the loyalty points/credit sitting under the payment options. Enter the amount you would like to use and apply. No need to enter any codes.

Product Images and Description

Why do some colours look different in person? Every effort is made to accurately display images of our products. We cannot guarantee the colours seen online will be true to picture as everyone's displays and settings can appear slightly different. Please note we take most photos indoors under bright studio lighting to emulate sunlight. Low and dim lights can make products appear very different and duller in person. Please use our photos as a guide only. We will not accept colour difference as a fault or incorrect item.